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Refund Policy

If you are not 100% satisfied with your (service) purchase, within 30 days from the purchase date, we will fully refund the cost of your order.
HOWEVER, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:
1. non-delivery of the product or service: such as, for example, due to some mailing issues you do not receive a delivery e-mail from us;

2. download issues: it may happen that you are having problems while downloading the product or receiving a service;

3. irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval;

4. product or services not-as-described: a request based on this reason is satisfied on a case by case basis with Acegoals Integrated Solutions reserving full discretion to make the determination whether a refund is appropriate.

CONTACT US

Please note that our Support Team is ready to provide you with timely and efficient professional assistance. We will attempt to find the best convenient solution for your query. Give us 12-24 hours for our Support Team to get back to you on the problem.

Requests for a refund are accepted within the period of 3 days after the order is placed.
You should accompany this request with detailed and grounded reasons why you are applying for a refund. Please make sure your request does not contradict our Terms and Conditions

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